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Software Communication System (SCS)
Software Communication System (SCS) represents a new paradigm for Unified Communications. SCS is a Pure IP, Pure SIP software solution that runs on commercially available IT servers.
Open, standards-compliant and interoperable, SCS is inherently future proof and delivers a centrally managed and distributed plug ’n play system. All applications are included in the SCS user license to enable rapid deployment and adoption. Based on a Services Oriented Architecture (SOA), SCS allows organizations to communications-enable business processes via Web Services.
Employee productivity is enhanced with collaborative applications such as video and voice conferencing, unified messaging, call forwarding (find me/follow me), auto attendant, and automatic call distribution (ACD). A powerful plug-and-play web-based configuration and management system addresses the critical business challenges of a mobile and dispersed workforce. With Software Communication System 3.0 from Nortel, SMBs can experience business velocity fuelled by next generation Unified Communications solutions.
