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Technologies
Voice over IP Solutions
If you have remote branch offices, GINTEL can provide you a SOLUTION that let you easily connect phone systems between branches and make free phone calls, reducing your overseas call charges considerably.
Interactive Voice Response (IVR)
If one of the requirements of your platform is to detect keypad inputs or voice in order to give responses according to the information stored in databases, you must consider acquiring an IVR server.
Network Applications
It Is possible having installed in a Server as a network gateway many of these applications, to assure a good level of access and data security.
Networking
For the network requirements we provide hardware products from different vendors for LAN, WAN, VPN, Internet Access, Wireless LAN and Security.
Contact Center platforms
Contact Center Server features skills-based routing for inbound calls, outbound capabilities with a range of dialing modes, quality monitoring tools and real-time statistics and integration support for CRM solution.
