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Services
In terms of Nortel relationship, Gintel offers most of the Nortel Enterprise product line and provides qualified professional services to their customers.
As a Nortel partner we provide Professional Services in the areas of Engineering, Post-Sales, and Pre-Sales.
Engineering and Post-Sales services area:
- Project Management
- Design
- Installation
- Consultancy and technical support (1°, 2° and 3° Level)
- Help Desk for technical support and Maintenance
- Training for users, operators, technicians, pre and post sales engineers
- Network Assessment (LAN and WAN networks and Internet traffic)
- Assessment in terms of security in the networks
Pre-sales area:
- Specification studies, elaboration and answering of RFP.
- Systems engineering and configuration
- Sales events elaboration and support (presentations and seminars)
Contact Center
In the area of Contact Centers Gintel is one of the leader in projects related to design, sales, implementation, training, technical support and sales support of Call or Contact Centers (stand-alone or networked) based on Nortel platform:
Enterprise Networks
Gintel has a vast experience in projects related to design, sales, implementation, training, technical support and sales support in enterprise voice and data networks.
Software Development
The need for IT services within the telecom sector has been steadily increasing over the years, especially with the demand for telecommunication services. Gintel has broadened his knowledge having also an excellent experience integrating telecommunications and networking technology, with different areas of Software Development:
Assessment/Consultancy
Projects related to perform Network Assessments in Security, QoS (for the different applications running in the customer environment) and Internet; and Consultancy Services.
