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BCM 450

Business Communications Manager 450 is an all-in-one, affordable platform for converged voice and data communications; ideal for medium-sized businesses and branch offices with 30-250 users.

The unified communications capabilities of the Business Communications Manager 450 include unified messaging, message forwarding*, Meet-Me Conferencing, Computer Telephony Integration (CTI) and Intelligent Contact Centre functionality to connect people quickly – enabling businesses to gain a competitive edge in an environment where speed, simplicity and savings are integral to success.

Other advanced applications include robust telephony features, voice messaging, IP networking, Internet access, mobility solutions and IP telephony. With an easy-to-use and highly flexible architecture, the Business Communications Manager 450 enables mid-size sites to benefit from convergence capabilities that were previously only available to much larger organizations.

FEATURES & BENEFITS

BCM Provides Access to Key Features of Unified Communications
BCM provides a highly effective platform for customers seeking cost effective Unified Communications solutions. Applications such as:

• Unified messaging for simplified and efficient communications
  BCM50 consolidates voice, fax and email messages onto users’ PCs, laptops or PDAs, managing them through one standard application such as Microsoft Outlook or Exchange. Important messages are sent and received regardless of device – a real time saver and productivity booster.
• Message Forwarding*: a must for employees on the go
  Voice, fax or text messages can be forwarded to a wide variety of email clients and PDAs keeping employees connected to customers and each other wherever they go. You can attach a compressed WAV file to the email, so users can play the voice message or see the fax message on the destination device. Its simple to install with no add-on client software or firmware required. Simply activate Message Forwarding with the existing BCM Unified Messaging authorization codes.
  *Will be available one to two months after BCM450 General Availability via the BCM Value Add Program.
• Meet-Me Conferencing to make meetings easy, secure and productive
  Reduce your conferencing expenses by eliminating the need for external services. Parties can easily establish a teleconference for up to 120 participants using the CEC, with 60 simultaneous participants on one conference. A Rich set of user controls enables the “chairperson” to start, stop, secure and control the conference. A flexible feature ideal for larger conferences, specifically those involving outside suppliers.
• Computer Telephony Integration (CTI)
  Simple to activate, set up and manage, CTI enables you to use third-party, PC-based applications to control telephone services, such as a click-to-call company directory or automatic screen “pops” of a customer’s account status alongside a customer’s call.
• Integrated Intelligent Contact Center to provide better customer service
  Direct clients and customers to the right contact quickly – increasing customer satisfaction and business productivity. Advanced reporting and multimedia applications maximize customization and flexibility.

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Product Brief

Technical Specifications