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Multimedia Communication Server 5100

The Multimedia Communication Server (MCS) 5100 is a leading unified communications solution which seamlessly integrates IP Telephony, multimedia conferencing, instant messaging (IM), presence and other collaboration tools for employees — anywhere, anytime, increasing user mobility, enhancing productivity, improving the effectiveness of communications and reducing communication costs.
The MCS 5100 is available for enterprises of any size and can be seamlessly integrated into existing Nortel voice environments and other environments. MCS clients include a variety of hard IP sets, a PC client, a web client, a mobile client for wireless PDAs, a client which integrates with IBM Lotus Notes and Microsoft Outlook, and a variety of 3rd party SIP devices.

FEATURES

• Nortel MCS 5100 delivers a seamless suite of applications via a single engineered and managed solution, including:
  Collaboration tools
  Video conferencing
  Audio conferencing
  Whiteboard, clip board and file exchange
  Dynamic presence
  Web collaboration
  Messaging
  Instant messaging (encrypted)
  Chat
  Message screening and routing
  Telephony Services
  Call screening and personalized routes
  Meet Me and ad hoc conferencing
  Music on hold and recorded announcements
  Professional assistant services
  Real-time call management
  Desktop video
  And many more…
  Mobility
  Dynamic registration
  Presence
  Client for wireless PDA’s
  Personalization
  Find me/follow me
  Call management
• Supports up to 20,000 active subscribers using IBM x306M servers. Additional capacity and redundancy configurations can be accomplished with multiple server implementations.
• Provides a simple, easy-to-use interface that works on a range of devices. Centrally engineered and administered.
• Enables ubiquitous access to telephony and multimedia applications irrespective of where the workplace is – office, home, or remote business travel.
• Designed to be implemented with a smooth migration path. You can introduce multimedia communications and new productivity tools at a lower cost and without network disruption. MCS 5100 is easily introduced into multi-vendor PBX or VoIP networks, through features like converged desktop where existing desktops and phones can be retained while adding leading-edge SIP-based multimedia services.
• Supports open SIP protocols
• Desktop video calling is delivered through coordinated video display on the PC screen and audio conversation using the hard or soft client. Low-cost desktop multipoint video conferencing extends video to all users.
• Presence provides notification on the status of “watched” users. When users are on the phone, dynamic presence shows them as being on the phone, and when they are away from their desk, the presence changes to inactive.
• Picture calling line ID presents a picture of the originating caller on the PC screen and the calling line ID (CLID) for incoming and outgoing communications.
• Personal agent and call screening provides a Find me/Follow me service, with call-screening provisioning for communication personalization. Users define who, where, when, and how callers can reach them. Call screening and routing depends on presence, who is or which group is calling and on the time of the calls (time of day, day of week). Calls can be directed to try multiple locations at one time (office, cell phone, and home), or to ring sequentially, or a multi-level combination. This solution provides tremendous flexibility and control of the communication experience.
• Network-based incoming and outgoing call logs are kept for easy access and retrieval as well as click-to-call capability.
• Personal and global directories allow users to store information and use these directories for click-to-call capability.
• Click-to-call enables users to click from the directory on the multimedia PC client, from the incoming or outgoing call logs, or from the Outlook contact list or inbox to place calls.
• Mobility solution provides the primary voice service for users who are not in their offices, or those who do not use existing voice infrastructures.
• Conferencing supports Meet-Me media conferencing to provide multimedia services such as visual notification to the conference chair of all participants entering or leaving the conference. Conferencing also supports video, web-based collaboration, conference recording, and allows instant message chat for sidebar real-time communications. This solution delivers an impressive return on investment (ROI) over outsourced conference solutions and improved functionality.
• Collaborative applications provides a suite of applications such as instant messaging, Web collaboration, IM chat, file sharing, shared whiteboard, and Web pushing. Video conferencing is another key application in today’s collaborative environments that improves the effectiveness of distance conferencing.
• Web collaboration provides a powerful tool for the presentation of documents as well as the sharing of applications where participants can collaborate and see changes being made in real time. Control can be passed from the chairperson to other participants.
• PDA support offers device support on PDAs such as the RIM Blackberry giving users extended use of presence, secure instant messaging, Click-to-Call, and Route management.

BENEFITS

• Reduce cost of supporting mobile and telecommuting employees, while simultaneously providing anytime/anywhere access. Save as much as 100 percent over traditional alternatives for telecommuters. There’s no need for a second phone line, no separate voice mail, and greatly reduced use of calling cards. With MCS 5100, employees can access advanced services from cell phones, PCs, SIP terminals, and wireless devices.
• Provide Meet Me Conferencing. Now audio and video conferencing can be easy and inexpensive, without requiring a specialized dial plan or dedicated video facilities. Eliminate outsourced conferencing costs. Make multimedia services-such as virtual tours, live training demos, Instant Messaging, and on-demand videoconferencing-as easy as placing a voice call.
• Boost employee productivity and collaboration. Save employees time, simplify the sharing of information and make critical decisions faster with collaborative services, such as instant messaging, chat, automatic presence and personalized call handling. Studies have found up to 8% time savings with single interface access to multimedia applications. Leverage dynamic presence to reach key resources immediately.
• Simplify operations. Eliminate communications barriers that inhibit doing business through simplified operations, network-wide applications, native conferencing and access from multiple clients and devices.
• Protect your investment. Keep your desktop, access integrated multimedia services today and evolve those services as your network evolves. Reduce capital expenditures, training and implementation costs.