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Media Processing Server (MPS) 1000

Media Processing Server 1000 (MPS 1000) is Nortel’s self-service solution for carrier, enterprises and hosted service providers. The ideal platform for mission-critical installations that require continuous availability and high transaction throughput, MPS 1000 provides automated transaction handling and application controlled call handling uniquely combined in an integrated, non-blocking system. MPS 1000 supports comprehensive networking and data communication.

KEY FEATURES:

• Delivers mission-critical reliability through redundant hardware and distributed software to protect your business against lost service revenue and maximize profitability.
• Provides scalability for almost unlimited growth – over 9000 ports in a single system – so you can buy what you need today, accommodate future growth and protect your investment.
• MPS 1000’s non-blocking, programmable call-handling platform delivers connectivity of any port to any port, or to any shared resource, reducing hardware requirements and monthly trunking costs while increasing system flexibility.
• Delivers robust multi-language advanced speech capabilities for friendlier self-service and more personalized customer experience.
• Broadens service creation capabilities by providing a dual application development environment that supports the VoiceXML industry standard in order to speed up the rollout of new applications and provide a graceful migration path for the future.

Features:

• A highly scalable solution, MPS 1000 supports:
  • 96 ports to 9216 ports (T1) or
  • 120-11520 ports (E1) or
  • 120-11520 VoIP ports or
  • a combination of digital and VoIP connections in a single system

• Smaller systems can easily be expanded over time, delivering a growth path that matches the needs of your business.
• MPS 1000 is designed to offer a choice of options for writing self-service applications:
  • the intuitive, graphical development environment of Media Processing Server Developer and
  • the text-based markup language of VoiceXML

• VoiceXML applications can invoke Media Processing Server Developer applications, and vice versa. Nortel implementation of VoiceXML complies to version 2.0 of the VoiceXML specification.
  • For customers who are committed to JAVA for their Business Logic, the MPS 1000 provides a Java Services Bridge (JSB) as a message interface between Nortel self-service applications created with Media Processing Server Developer and any Java facility accessible through a Java API.

• System management is simplified through the use of the Media Processing Server Manager suite of GUI tools. Media Processing Server Manager runs as a standalone java client application or in a common web browser window industry standard browser.
• Compact footprint reduces floor-space requirements, saving real estate and maintenance costs. A single, typical telco-grade cabinet supports up to 1536 T1 or 1920 E1 channels in a 5.2 square foot/ 0.5 square meter
• For businesses that currently have either the Nortel VPS/is or MPS 100 units installed on their networks, the MPS 1000 can be easily installed to unite the existing units into a cohesive, enterprise-wide IVR solution. Applications that are in use on the VPS/is systems are compatible with MPS 1000, saving the time and expense of rewriting and recoding applications.

• MPS 1000 easily integrates into your existing infrastructure by supporting a wide variety of telephony and network protocols, hosts and databases essentially eliminating the need for costly re-engineering.
  • Many shared system resources are not required by a port for the full duration of the call, nor are they required by all lines at any given time. MPS 1000 is unique in its ability to dynamically allocate such resources to ensure maximum utilization while at the same time reducing the amount of hardware required and ultimately reducing system cost speech resources.

• Additional features supported include Conference, Fax, and Caller Message Recording.

Benefits:

• MPS 1000 delivers mission-critical reliability through redundant system components for protection against lost service revenue. Redundant hardware can be configured to ensure the continuous operation of critical components.
• For friendlier self-service and more personalized customer experience the full suite of Advanced Speech capabilities are supported, including:
  • Large Vocabulary Recognition
  • Natural Language Understanding
  • Speaker Verification
  • Text to Speech

• Since the MPS 1000 supports both digital and IP voice protocols, customers who require a hybrid Digital/VoIP environment are provided a smooth migration path designed to protect existing hardware investment. MPS 1000 supports H.323 and SIP protocols.
• MPS 1000’s non-blocking, programmable call-handling platform delivers connectivity of any port to any port, or to any shared resource, reducing hardware requirements and monthly trunking costs while increasing system flexibility.